Shipping policy
Thank you for shopping with Weird Aesthetic. We are committed to carefully preparing and shipping your order as quickly as possible. Please review our shipping policy before completing your purchase.
By placing an order through our website, you agree to the terms outlined in this policy.
Orders are typically processed within 5 business days after payment has been successfully completed.
Business days do not include weekends or holidays. Orders placed on weekends or holidays will begin processing on the next business day.
During new product releases, sales, holidays, or periods of high order volume, processing may take longer than usual. If a significant delay affects your order, we will contact you using the email address provided during checkout.
Processing time is separate from shipping time. Shipping time begins after your order has been prepared and transferred to the shipping carrier.
We currently ship to United States, United Arab Emirates, Belgium, Austria, Australia, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, Italy, Israel, United Kingdom, Hong Kong, SAR, Ireland, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, and Singapore.
At this time, we do not ship to any countries, states, territories or address types excluded from the list above.
Customers are responsible for providing a complete and accurate shipping address during checkout.
Shipping rates are calculated using a flat rate for domestic (US) orders and at checkout for international orders (non-US).
We currently offer the following shipping options:
Standard Shipping: $4.99
Free Shipping: Available on qualifying domestic (US) orders over $100, before taxes and discounts
Any available shipping methods and their estimated delivery times will be displayed at checkout.
Once your order has been processed, estimated delivery times are:
Domestic Orders: 3 to 30 business days
International Orders: 10 to 60 business days
These timeframes are estimates and are not guaranteed delivery dates. Delays may occur because of weather, holidays, carrier disruptions, customs processing, incorrect addresses, or other circumstances outside our control.
Choosing an expedited shipping method does not shorten the order processing time unless otherwise stated.
If tracking is available, you will receive a shipping confirmation email containing your tracking number once your order has been shipped.
Please allow up to 48 hours for tracking information to become active.
If your tracking information shows that the package is still in transit, please contact the shipping carrier directly for the most current delivery information.
Customers are responsible for reviewing their shipping information before submitting an order.
If you need to change your shipping address, contact us immediately at weirdaestheticstudios@gmail.com. We cannot guarantee that an address can be changed after an order has been placed.
Once an order has been processed or shipped, we may be unable to update or redirect the package.
We are not responsible for orders delivered to an incorrect address provided by the customer.
If a package is returned to us because the customer provided an incorrect or incomplete address, the customer may be responsible for the cost of shipping the order again.
Original shipping charges are nonrefundable.
If the customer chooses not to have the order shipped again, any eligible refund will be handled according to our refund and return policy.
Once an order has been transferred to the shipping carrier, delivery is managed by that carrier.
Delivery estimates are not guarantees. We are not responsible for delays caused by the carrier, weather, customs, holidays, labor interruptions, emergencies, or other circumstances outside our control.
If your package has not arrived within 5 business days after its estimated delivery date, contact us at weirdaestheticstudios@gmail.com. We will review the tracking information and help determine the appropriate next step.
Weird Aesthetic is not responsible for packages that are marked as delivered by the shipping carrier but are reported as missing or stolen.
If your tracking information shows that your package was delivered but you cannot locate it, please:
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Confirm that the shipping address on your order is correct
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Check around your property and any secure delivery locations
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Ask household members or neighbors whether they accepted the package
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Contact the shipping carrier for additional delivery information
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File a missing package claim with the carrier when applicable
If you believe your package has been lost in transit, contact us at weirdaestheticstudios@gmail.com within 5 days of the last tracking update.
Explain whether your business will provide a replacement, store credit, refund, or assistance with filing a carrier claim.
Please inspect your order as soon as it arrives.
If your order arrives damaged, contact us at weirdaestheticstudios@gmail.com within 3 days of delivery.
Include the following information:
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Your full name
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Your order number
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A description of the damage
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Clear photographs of the product
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Clear photographs of the packaging and shipping label
We will review your request and determine whether the order qualifies for a replacement, store credit, or a refund.
Products damaged after delivery through misuse, improper care, or normal wear are not considered shipping damage.
Please keep all original packaging until your request has been reviewed.
If your order contains an incorrect item or is missing an item, contact us at weirdaestheticstudios@gmail.com within 3 days of delivery.
Please include your order number and clear photographs of everything you received. Once your request has been reviewed, we will explain the available resolution.
Packages may be returned to us because of an incorrect address, an incomplete address, an unsuccessful delivery attempt, or failure to collect the package.
If your order is returned to us, we will contact you using the email address provided at checkout.
Customers may be required to pay an additional shipping fee before the package can be shipped again.
If you do not want the order shipped again, explain whether you will issue a refund, store credit, or no refund. Clearly state whether the original shipping fee and any return shipping costs will be deducted.
International orders may be subject to customs fees, import taxes, duties, or additional charges required by the destination country.
These charges are not included in the product price or shipping cost unless specifically stated at checkout.
The customer is responsible for paying any applicable customs fees, taxes, or duties.
We cannot control or predict customs processing times. Customs delays are not included in our estimated shipping timeframe.
If an international package is refused or returned because the customer did not pay the required fees, explain whether the customer will receive a refund, store credit, or no refund. State whether shipping and return costs will be deducted.
Orders may be canceled within 2 hours of purchase by contacting weirdaestheticstudios@gmail.com.
Cancellation requests are not guaranteed. Once an order has entered processing, production, or shipment, it may no longer be eligible for cancellation.
Personalized, customized, digital, preorder, and made to order products may not be eligible for cancellation.
Shipping policies and return policies work together, but they are not the same.
Our complete return, refund, and exchange policy can be found on our Shopify website.
Choose the statement that reflects your business and delete the other options:
Option One: We do not accept returns, refunds, or exchanges. All purchases are final unless the item arrives damaged or incorrect.
Option Two: We accept eligible returns and exchanges within [NUMBER] days of delivery. Items must be unused, unworn, and returned in their original condition and packaging. Customers must contact us before returning an item.
Option Three: We accept exchanges within 3 days of delivery but do not offer refunds. Customers are responsible for return shipping and any additional shipping costs unless the item arrived damaged or incorrect.
Clearly list any products that are not eligible for return, refund, or exchange, including personalized products, clearance products, digital products, opened products, intimate products, or gift cards.
If you have questions about your order or this shipping policy, contact us at:
Business Name: Weird Aesthetic
Email Address: weirdaestheticstudios@gmail.com
Business Hours: Monday-Friday 9:30 AM-4:30 PM US EST
Please include your order number when contacting us so we can assist you more efficiently.